FAQ
1. HOW TO BOOK:
2. INCLUDED IN OUR PHOTO TOURS AND WORKSHOP COST:
3. NOT INCLUDED IN OUR PHOTO TOURS AND WORKSHOP COST:
4. WHAT EQUIPMENT SHOULD I BRING?
5. CAN I BRING OTHER PEOPLE ON MY TOUR?
SPOUSE AND NONE-PHOTOGRAPHER PARTNER
We often get asked if it is OK to bring along a partner/ friend who doesn’t want to photograph. If they are happy to be patient with your photography then we are happy to show them the pleasure of slow travel. For small groups, please email us.6. DO I NEED A TRIPOD?
7. DO YOU TAKE GROUP BOOKING?
8. HOW MUCH TIME AT EACH LOCATION?
9. DO I NEED A DSLR?
10. WHAT HAPPENS IF IT RAINS?
11. DO YOU OFFER TOURS IN OTHER LANGUAGES?
12. ACCESSIBILITY INFORMATION & FITNESS LEVEL REQUIREMENT?
TAB: Requirement // Title: Level of Physical Difficulty.
Some itinerary can be modified and amended to suit guests who are not as fit as they used to or with some walking and hearing restrictions. Accessibility information https://accreditation.qualitytourismaustralia.com/report/AccessReportPublicHtml2/b80b0f8e-48da-4c93-9f3c-2c9f50bb17ad13. TRAVEL INSURANCE?
14. WHY CAN’T I BOOK A TOUR FOR TODAY ON YOUR WEBSITE?
15. CANCELLATIONS, REFUNDS, GUIDES & WEATHER POLICY
Cancellations and Refunds
Cancellation Policy: A 25 – 50% deposit is required to reserve your seat. Seats to be paid in full at the time of booking or within 4 weeks of departure (8-12 weeks for all extended tours & workshops; Karijini, Exmouth to Broome, Margaret River, Australia Southwest, Australia Coral Coast, Kalbarri Coral Coat, Australia Golden Outback, and all international tours; Paris, Zermatt, Venice, Tuscany, Dolomites, Swiss & French Alps and USA tours/ workshops) Cancellations less than 7 days no refund on day tours (8 weeks for all extended tours & workshops; Karijini, Exmouth to Broome, Margaret River, Australia Southwest, Australia Coral Coast, Kalbarri Coral Coast, Australia Golden Outback, and all international tours; Paris, Zermatt, Venice, Tuscany, Dolomites, Swiss & French Alps and USA tours/ workshops) . Deposits non refundable except tours cancelled due to sever weather mechanical failure or minimum numbers not met; full refund will be given. Minimum and maximum numbers are at the discretion of the operator. Tours already commenced no refund. No refund for tours missed due to lateness and sickness. Check-in 15 minutes prior to departure. Maximum 1 baggage* per person i.e. Camera bag water bottle jumper (Extra luggage* allowance on all extended tours (1 pp – personal effects)) NOTE: We cannot guarantee that you will see kangaroos emus or any wild animals on our tours nor wildflowers as they are seasonal. For MasterClass workshops extended tours and international travel policy please check our website or individual tours.
Responsibility and Liability
The participant will be responsible for studying all pre-trip factsheets and information, for bringing photographic equipment, personal items, and appropriate clothing, for acting in a manner considerate of other fellow participants, environments, and locations. Any participation in an illegal activity during the course/tour gives just cause to immediately terminate your participation in the course/tour with no refund(s). We reserve the right at our discretion to accept, decline to accept, or remove any participant on a course/tour. Smoking is not permitted in the national park, near vehicles, airplane or during workshop/course. You understand that while itineraries are carefully planned, they are not a guaranteed schedule of activities, events or participation. There maybe situations beyond our control due to weather, cultural events, natural history, government restrictions or any other situations that will cause changes in the published itinerary whenever, in their judgment, conditions warrant, or if they deem it necessary for the comfort, convenience, or safety of the participants. You understand that any of these changes are not sufficient reason for partial or complete refund. Blue Tongue Tours & Censure Photography Studio will assume no liability for losses or additional expenses due to any act, error, injury, omission, illness, delay, mishap, or damage to persons or property arising from any cause or expenses thereof associated with course/ tour participation or in transit thereto or thereof. The participant waives any claim against Blue Tongue Tours and/or any cooperating agents/partners for such loss, damage, injury, or death. You further agree that if you are injured or become ill, Blue Tongue Tours may, at your cost, arrange or supply medical treatment, evacuation or any other emergency services on your behalf as Blue Tongue Tours / Censure Photography Studio deems necessary or appropriate for your safety and well being.
Tour Guides
Our tours leader is Martial Fatton – Blue Tongue Tours Owner/ Operator, however we reserve the right to provide a photographer of our choosing, which we guarantee is competent of their position. Your assigned photographer might change from initial notification until the tour departure due to illness, engagements or any other reason deemed necessary by Blue Tongue Tours, not limited to the photographers listed on this site. While we do our best to match you with a photographer of your choosing if requested, for these reasons we cannot guarantee a specific photographer for an individual tour.
Inclement Weather Policy
In the event of inclement weather, before the tour commences, you have the option of a) continuing the tour as planned and we’ll do our best to concentrate the tour to areas sheltered from the elements. At prior request, we can provide an umbrella. Or b) rescheduling the tour at no additional cost (availability permitting).